# How to sign BAA

Hi, I want to sign BAA with you - I sent an email to help@.. but no reply.

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Apologies for lack of reply

We are happy to sign the BAA. Are you a Fly.io customer?

Yes, I sent you an email.

Please ask Fly.io to send us a request to sign a BAA. That is typically the process. We will happily sign it.

And what if I am not a Fly.io customer?

If you have a BAA agreement template that you would like us to sign, feel free to send it to us and we will sign in.